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Although I am pretty laid back here, I do have a few terms that I like to work by. Below are the basics, if you would like to view the full terms of service you can download them in pdf form*.

• Studio hours 9am - 5.00pm Monday to Friday
• Your payment terms are noted on every invoice you receive including a due by date. These terms are from the date of the invoice. In the event of late payment you will recieve a written reminder. Any account overdue by more than half of the payment terms (ie 30 days overdue by 15) will be suspended until payment is made. All cheques must be made out to IMPRESSION. Including projects undertaken under the Bighorse name.
• Before the start of a job where a budget is required you may be asked to either produce a purchase order or sign an acknowledgement. All prices are subject to delivery and VAT charged by my suppliers. Prices supplied on request are estimates only. You willbe kept up to date with any changes in price.
• Where there is a production cost over £750 you will be given the option to either pay the supplier direct plus a management fee for Impression, (allowing you to reclaim any applicable vat) or a full payment for production cost must be made and cleared before production can commence.
• All jobs must be checked through thoroughly by yourselves as part of client sign off.
• Any query on an invoice must be made in writing within 5 days of invoice date.

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*download terms of business

           

01257 413328

studio@impressiondesign.co.uk